Privacy Policy

At Phantom Project, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website or use our services. By accessing or using our services, you agree to the terms outlined in this policy.

We comply with the General Data Protection Regulation (GDPR) and other applicable data protection laws to ensure your rights are respected and your information is handled responsibly.

1. Information We Collect

1.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Register for an account or subscribe to our services
• Contact us through forms, email, or phone
• Participate in surveys, promotions, or events
• Submit feedback or testimonials

This information may include your name, email address, phone number, company name, job title, and any other details you choose to provide.

1.2 Automatically Collected Information

When you visit our website, we automatically collect certain information about your device and browsing behavior, including:

• IP address and geographic location
• Browser type and version
• Operating system and device information
• Pages visited, time spent on pages, and navigation paths
• Referring website or source
• Date and time of access

1.3 Cookies and Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to enhance your experience, analyze website traffic, and personalize content. For detailed information about our cookie practices, please refer to the Cookies section below.

2. How We Use Your Information

We use the information we collect for the following purposes:

• Service Delivery:To provide, maintain, and improve our services and products
• Communication:To respond to inquiries, provide customer support, and send important updates
• Personalization:To customize your experience and deliver relevant content
• Analytics:To analyze usage patterns, monitor performance, and optimize our website
• Marketing:To send promotional materials, newsletters, and updates (with your consent)
• Security:To detect, prevent, and address technical issues, fraud, and security threats
• Legal Compliance:To comply with legal obligations and enforce our terms of service

3. Cookies and Tracking Technologies

3.1 What Are Cookies?

Cookies are small text files stored on your device when you visit a website. They help us recognize your browser, remember your preferences, and improve your browsing experience. Cookies do not contain personal information unless you have provided it.

3.2 Types of Cookies We Use

3.3 Managing Cookies

You can control and manage cookies through your browser settings. Most browsers allow you to refuse or delete cookies. However, disabling cookies may affect the functionality and performance of our website. Please note that essential cookies cannot be disabled as they are necessary for the website to operate.

4. Analytics and Third-Party Services

We use third-party analytics services to understand how users interact with our website and to improve our services. These services may collect information about your device, browsing behavior, and usage patterns.

Analytics Providers:We may use services such as Google Analytics, which uses cookies to collect and analyze website traffic data. This information is aggregated and anonymized to protect your privacy.

Social Media Plugins:Our website may include social media features and plugins that enable you to share content. These features may collect your IP address, track pages visited, and set cookies. Your interactions with these features are governed by the privacy policies of the respective social media platforms.

5. How We Share Your Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your information in the following circumstances:

• Service Providers:We may share information with trusted third-party service providers who assist us in operating our website, conducting business, or providing services to you. These providers are contractually obligated to protect your information and use it only for specified purposes.
• Legal Requirements:We may disclose your information if required by law, court order, or governmental regulation, or to protect our rights, property, or safety.
• Business Transfers:In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.
• With Your Consent:We may share your information with third parties when you have given explicit consent.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include:

• Encryption of data in transit and at rest
• Secure server infrastructure and firewalls
• Regular security audits and vulnerability assessments
• Access controls and authentication mechanisms
• Employee training on data protection and privacy practices

While we strive to protect your information, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security, but we are committed to maintaining the highest standards of data protection.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. When your information is no longer needed, we will securely delete or anonymize it. Retention periods vary depending on the type of information and the purpose for which it was collected.

8. Your Rights Under GDPR

If you are a resident of the European Economic Area (EEA), you have the following rights regarding your personal information:

• Right to Access:You have the right to request a copy of the personal information we hold about you.
• Right to Rectification:You can request that we correct any inaccurate or incomplete information.
• Right to Erasure:You have the right to request deletion of your personal information under certain circumstances.
• Right to Restrict Processing:You can request that we limit the processing of your information in specific situations.
• Right to Data Portability:You have the right to receive your personal information in a structured, commonly used format and transfer it to another controller.
• Right to Object:You can object to the processing of your personal information for direct marketing or other purposes.
• Right to Withdraw Consent:If we process your information based on consent, you have the right to withdraw that consent at any time.
• Right to Lodge a Complaint:You have the right to file a complaint with a supervisory authority if you believe your rights have been violated.

To exercise any of these rights, please contact us using the information provided in the Contact section below. We will respond to your request within 30 days.

9. International Data Transfers

Your information may be transferred to and processed in countries outside your country of residence, including the United States. These countries may have different data protection laws than your jurisdiction. When we transfer your information internationally, we ensure appropriate safeguards are in place, such as standard contractual clauses approved by the European Commission, to protect your information in accordance with GDPR requirements.

10. Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child without parental consent, we will take steps to delete that information promptly. If you believe we have collected information from a child, please contact us immediately.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or business operations. When we make significant changes, we will notify you by posting the updated policy on our website with a revised "Last Updated" date. We encourage you to review this policy periodically to stay informed about how we protect your information. Your continued use of our services after changes are posted constitutes your acceptance of the updated policy.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

We are committed to addressing your privacy concerns promptly and transparently. Our team will respond to your inquiry within 48 hours during business days.